Your Questions Answered
First-time tandem skydiving? Have a lot of questions? We’ve got you covered!
Our family has been skydiving Tennessee and the southern US for over 60 years. During that time, we’ve helped thousands of people experience the thrill of tandem skydiving. We know making a tandem skydive is a big deal and we understand that you probably have some questions about what to expect and how to prepare for your first skydive.
Our tandem skydiving FAQ page is designed to help you better prepare for your upcoming skydive so that you have the best experience possible. Our aim is to provide each of our guests with a world-class tandem skydiving experience. We want you to feel comfortable and confident so you can enjoy every second of this amazing adventure.
We invite you to take a moment and read through the frequently asked questions below. Should you have additional questions, please contact us – we’d love to hear from you!
GENERAL QUESTIONS AND POLICIES
How old do I have to be to skydive policy?
All participants must be 18 yrs of age and have a valid photo ID and sign a risk waiver in order to participate.
You must be 18 years old to skydive with The Chattanooga Skydiving Company. There are no exceptions to this rule. All tandem equipment manufacturers and our governing body the USPA requires all participants to be 18 years or older. NO EXCEPTIONS
How long will it take? Time at facility policy.
Skydiving is time intensive!
At the Chattanooga Skydiving Company, we don’t overbook! Your appointment time is the start of the process not your jump time. Do not arrive early or late; show up at your scheduled time. Our goal is to have you in and out within about three hours of your appointment time. Our appointment calendar times are based on Central Standard Time. Appointments made less than 24 hrs in advance subject to change and availability!
Due to conditions beyond our control, such as unsafe or dangerous weather conditions or unplanned aircraft maintenance, you should set aside up to a half or full day to complete your skydiving experience. You may also be asked to reschedule, no refunds, a rain check will be issued, and you may reschedule at your own convenience. Aircraft boarding order decisions are not based on appointment times and are made for logistical purposes only. Please be patient! Unruly customers will be ejected without a refund. You are at an airport and federal law applies!
Please keep in mind all these decisions are made with your safety as our main concern.
What about height weight & fitness to jump policy?
Men must weigh under 220 lbs, and women must weigh under 200 lbs and be height/weight proportionate. So a 220 lb man or 200 lb should be 6ft + tall. Extra fees apply for weights up to 250 lbs. Call For Exact Details. All participants will be subject to on-site evaluation based on height weight proportion (Tall Enough To Match Your Weight). You should be able to kneel, bend, stoop, and have full range of motion in your extremities. You will be asked to sign a medical fitness statement. You must consult a doctor about any medical conditions that may preclude you from skydiving, and bring a doctors’ note clearing you for skydiving activities as may be required. We reserve the right to refuse service. NO REFUNDS.
Please disclose serious medical conditions to us beforehand! We have had to turn away people who forgot to mention their medical conditions until the day of the jump and we do not refund. If you do have a condition but your physician is willing to clear you, just bring your doctor’s note along with his/her medical credential (name/practice/medical license number). Depending on your condition we still reserve the right to turn you away if we believe it represents an unacceptable additional risk to yourself or our instructors. So again, make sure to disclose your condition to us beforehand!
Lastly, we like to make it clear that if we do not think you are adequately prepared to make your skydive (for example if you are hungover/intoxicated, or taking prescription medications, or not physically fit enough, etc.) we do reserve the right to turn you away without a refund. However, if you are not able to lift your legs, or are hungover or otherwise intoxicated/impaired you could be putting OUR lives in jeopardy in addition to your own – and we always put safety first.
Weight Fees (HEIGHT WEIGHT PROPORTIONATE ONSITE EVALUATIONS MAY BE REQUIRED)
Men 220LBS-249LBS ADD $30
Women 200LBS -220LBS ADD $30
Men 249LBS – 269LBS ADD $50 (Based on Availability)
Questions Please Call 855 776 5867
What about bad weather or unplanned aircraft maintenance/reschedule policy?
Skydiving is governed by the FAA (Federal Aviation Administration) and is required to follow VFR (Visual Flight Rules) at all times. Under no circumstances will we break these guidelines, as safety is always our number one concern. Unsafe conditions may include but are not limited to, high winds, rain, and cloud coverage.
The decision to reschedule a jump due to poor conditions is usually made on the day of your reservation since weather is unpredictable. We try to make the best decision possible, with the latest information available. EVEN WITH ALL THE EFFORT INVOLVED IN THIS PROCESS, YOU MAY DRIVE ALL THE WAY HERE, AND STILL ENCOUNTER BAD WEATHER AND BE UNABLE TO JUMP. Please provide a valid cell phone number with your reservation. If we need to reschedule, you may receive a text or call the morning of your jump. If you don’t hear from us we are planning to jump. In the event your jump is canceled due to weather, you will need to reschedule for the next available date within your voucher/ticket/deposit expiration. Refunds will not be issued because of inclement weather.
Do not pay attention to weather reports more than 24 hours in advance of your reservation. The Marion County Airport is located in the 37347 zip code. The weatherman is usually wrong!
Airplanes can and do break down. In the event of unscheduled aircraft maintenance, you will need to reschedule at the next available date within your voucher/ticket/deposit expiration. Refunds will not be issued because of unscheduled aircraft maintenance.
At certain times of the year, due to low turnout, you may be asked to reschedule.
Reservation, Gift Certificate, and 3rd Party Voucher Policies
All reservations and gift certificates purchased and made with the Chattanooga Skydiving Company are good for 2 years and are fully transferable. Expired Gift Certificates can be redeemed up to 5 years for an additional $100. All reservations and gift certificates bought directly from the Chattanooga Skydiving Company are NOT refundable. ALL PRICES ARE FOR CASH ADD 3.5% FOR CREDIT CARDS.
Please call 72 hours in advance of your reservation to reschedule. Failure to show for a scheduled appointment will result in loss of deposit/payment/voucher! Last-minute reschedule may incur a $50 reschedule fee! All reservations are made for CENTRAL TIME! Show up at your scheduled time, not early or late!
All 3rd party vouchers are good only for the stated Promotional Value Term and must be used before promotional expiration. This includes rescheduling due to inclement weather or unplanned aircraft maintenance. Expired 3rd party vouchers can be redeemed for an additional $100. Avoid limited promotional expiration dates and deal direct. 3rd party certificates are valid Monday through Friday only, Excluding Weekends, Holidays and peek periods. Expect extra fees for weekends, holidays and peek periods when using 3rd party certificates. BUY DIRECT SAVE THE HASSLE!
During certain times of the day, because of low turnout, your appointment may be rescheduled or your appointment time adjusted for max aircraft capacity.
No Refunds. All Sales Final.
Video and pictures policy
All video and picture images remain the property of the Chattanooga Skydiving Company. Your likeness captured through video or images may be shared across social media platforms. Extra service fees apply for the removal of any video or image from any social media platform.
What should I wear or bring?
Dress for the weather. Tennis shoes and sneakers, no boots. Bring a change of clothes after heavy rain as the ground can be quite wet.
Summer: Shorts and T-shirts; clothes you don’t mind getting grass-stained or dirty.
Spring/fall: Jeans, sweatshirts, loose-fitting clothes, thin gloves as needed.
Winter: Lots of layers, loose-fitting clothes, Under Armor if you have it, ski masks, face masks and gloves. Winters are mostly very mild in the Chattanooga area! We jump year-round!
You should bring: Bottled water, snack food, laptops, thumb drives, SD cards, frisbees, footballs, food for the grill, cameras, and a great attitude ready for the best time you’ve ever had!
How should I prepare: Eat lightly before your jump, fresh fruit to snack on is recommended. An empty stomach is just as bad as a full stomach. Do not drink alcohol heavily the night before your jump.
Do not use alcohol or other intoxicants 12 hours prior to your jump. You will forfeit your deposit, gift certificate or prepaid voucher!
What training will I need?
You will be provided with about 30 minutes of instruction prior to your skydive. One of the reasons that tandem skydiving is such a popular form of first time skydiving is that your instructor will be controlling most of the jump from exit to opening to landing. You will receive introductory skydiving training in aircraft exit, body position, and equipment familiarization. Take it to the next level and learn to skydive with a TDS Program Tandem.
What facilities do you have?
The Chattanooga Skydiving Company operates at the Marion County Airport. We have a 3500′ paved runway surrounded by hundreds of acres of flat open spaces. The airport is certificated by the state of Tennessee annually. We are surrounded by the scenic beauty of the Tennessee River, The River Gorge, Sequatchie Valley, and stunning views of Lookout and Monteagle Mountains, and downtown Chattanooga.
Before you skydive anywhere, ask and be sure they have:
- A fully paved runway
- 100s of acres of unobstructed flat landing area
- State airport certification
What type of aircraft will we jump from?
The Chattanooga Skydiving Company operates 15 passenger 2008 model PAC 750 XL the newest safest skydiving aircraft in the region, and a reliable 4 passenger Cessna 182.
When booking a skydive, be sure to always ask the skydiving center how old their aircraft is and how many passengers it can hold.
Can I wear my glasses? Will I have goggles to wear?
Due to COVID concerns we can no longer provide goggles for our customers. You may provide your own, or purchase them from us at check-in, You may use a strap for your glasses, just remember we are falling at 120 miles an hour, and the wind is coming from below, up your face, not at you like on a motorcycle. Goggles must be low profile and tight and secure to your face. We are not responsible for loss or damage to your eyewear.
Can I take my own camera with me?
NO! There are safety issues involved with this. Because this is your first time skydiving, it is very important that you are not distracted by a camera. We require our experienced jumpers to have 200 jumps before they are allowed to take a camera with them, even small cameras such as the GoPro. Additionally, cameras must be properly mounted so they do not get dropped causing property damage or injury. WE OFFER TWO DIFFERENT VIDEO EXPERIENCES! Upgrade to “Ultimate Video ” for the ultimate experience!
Our tandem instructors and videographers have had extensive training on how to correctly operate a camera in the air.
Have I called an actual skydiving center?
Be careful, there are hundreds of phony web sites out there claiming to be Chattanooga Skydiving. They have a dozen web sites, claiming to be providing skydiving in Chattanooga, skydiving in Nashville, or skydiving in Tennessee. Most are boiler room reservation telemarketing operations that will send you hours away to redeem your overpriced skydiving adventure.
The only goal of anyone claiming to be “Chattanooga Skydiving” is to defraud and mislead you.
Ask these questions:
- Where is the physical location of the skydiving center?
- Are you an instructor, can I talk to an instructor?
Why would you want to do business with people who claim to be Chattanooga Skydiving and clearly are not!
The Chattanooga Skydiving Company is 30 minutes from downtown Chattanooga and the only skydiving company serving Chattanooga!
We are not responsible for the transmission of any communicable diseases. We ask that everyone follow current CDC guidelines, wear a mask when in close proximity to others, maintain social distancing, stay home if you are sick. You may be in jeopardy of transmitting or receiving COVID-19 while participating in skydiving activities. JUMP AT YOUR OWN RISK!